At Medicine-Store.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your data when you visit our website or use our services.
By accessing or using Medicine-Store.com, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Contact details (email, phone number, address)
- Age/date of birth
- Gender
- Government ID (if required for prescription validation)
- Medical history and prescriptions (for applicable orders)
- Payment details (processed through secure third-party payment gateways)
b) Non-Personal Information
- IP address
- Browser and device details
- Time of access and page views
- Cookies and browsing behavior
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders
- To verify prescriptions and medical history
- To send order confirmations, tracking updates, and support communications
- To improve website performance and customer experience
- To comply with legal and regulatory requirements
- To send offers, newsletters, or promotional content (opt-in only)
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in
- Store preferences and improve site functionality
- Analyze traffic and user behavior
You can manage cookie preferences in your browser settings. However, disabling cookies may affect your user experience.
4. Data Sharing and Disclosure
We do not sell or rent your personal information.
We may share your information with:
- Trusted third-party service providers (e.g., payment gateways, courier partners)
- Regulatory authorities (if required by law)
- Internal staff, on a need-to-know basis, under strict confidentiality
All partners and vendors are required to maintain the confidentiality and security of your data.
5. Data Security
We implement strong physical, technical, and administrative safeguards to protect your information. These include:
- SSL encryption
- Secure servers
- Limited access control
- Regular security audits
While we strive to protect your data, no online transmission is 100% secure. Use the platform at your own risk.
6. Your Rights
As a user, you have the right to:
- Access or request a copy of your data
- Request correction or update of inaccurate information
- Withdraw consent or request data deletion (subject to legal limitations)
- Opt-out of promotional emails and messages
To exercise any of these rights, contact us at support@medicine-store.com.
7. Retention of Information
We retain your personal data:
- As long as your account is active
- As necessary to fulfill your orders
- As required for legal and business purposes
After the retention period, data is securely deleted or anonymized.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies separately.
9. Children’s Privacy
Our website is not intended for use by children under the age of 18. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date. Continued use of the site after updates constitutes acceptance of the new terms.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us at:
- 📧 Email: support@medicine-store.com
- 📞 Phone/WhatsApp: [Insert Phone Number]
- 📍 Office Address: [Insert Business Address]
